FAQ
When I place an order, when will my card be charged?
Once you have placed an order with Cheep Trims Online, your credit card will not be charged until the day it is shipped.
When will the transaction show on my statement?
The transaction may show in your current statement or in your next statement. This all depends on your financial institution.
If you have further questions please contact our Customer Service Team at support@cheeptrims.com.
What is a Gross?
A Gross is 144 pieces.
How many mm are in a inch?
There are 25 mm in one inch.
Do you have a minimum Order?
Yes, we do have a $65.00 minimum order.
Can I buy less than the minimum?
No, you must buy in increments of the minimum.
What is “Put-Up”
“Put-Up” is how many yards are on the roll, or how many pieces are in the bag etc.
How do you ship?
We ship all domestic order via UPS.
Orders to AK & HI are shipped via USPS, as are all international orders.
Do you ship to P.O boxes?
No we do not ship to PO BOXES, unless it’s an international address.
When are orders shipped?
Order are shipped Monday thru Friday.
Are you closed on Holidays?
Yes, Cheep Trims Observes all National Holidays.
Upcoming Holiday Schedule
- Closed for Thanksgiving:
Thursday, November 28, 2024 and Friday, November 29, 2024. Resuming regular business hours on Monday, December 2, 2024. - Closed for Christmas:
Tuesday, December 24, 2024 through Friday, December 27, 2024. Resuming regular business hours on Monday, December 30, 2024. - Closed for New Year:
Tuesday, December 31, 2024 and Wednesday, January 1, 2025. Resuming regular business hours on Thursday, January 2, 2025.
Can you Drop ship?
Yes.
Do you ship C.O.D?
No. We accept Visa, MasterCard, Discover & American Express.
Do you ship outside of the USA?
Yes we ship internationally via USPS Global Express & Priority Mail.
How long will it take to get my order?
Processing time for orders is from 2-5 business days. In addition there is transit time which varies from state to state.
What is your Privacy Policy?
We are committed to ensuring your privacy as a customer. You can be confident that we will not sell or exchange names, or any other information about our online customers, with third parties. In order to improve your overall shopping experience, we do collect information on which pages you access on our site so we can judge what areas of the site are most popular and which are not. We also keep track of information volunteered during the order and registration processes – and keep this information confidential.
What is your return policy?
Cheep Trims goal is to provide complete customer satisfaction through quick and simple online shopping.
All Claims must be made within 5 days from delivery date, and are subject to a 25% restocking fee.
Prior to returning any products you must contact us and provide the following so that we can issue a Return Authorization number (RA). We will need the following:
- Order number
- Customer Name
- Reason for returning product
- Item code (listed on invoice/order)
- Quantity to be returned
** Cheep Trims WILL NOT accept any returns without a RA number.
Cheep Trims will only accept returns :
- If the product is in its original condition
- Returned within 5 days of the delivery date
- Only with a valid return authorization number (RA) written on the OUTSIDE of the package.
Once we receive the product(s) and all of the above stipulations have been satisfied,Cheep Trims will issue a refund for the cost of the product(s).
Cheep Trims does not refund the original shipping amount on unsatisfactory products.
Refund processing may take up to 2 weeks.
PRIVACY POLICY
The privacy policy’s sharing section must explicitly state: “SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.“
SMS Terms & Conditions
- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
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Types of SMS Communications:
If you have consented to receive text messages from Cheep Trims, you may receive messages related to the following:
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Follow-up messages
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Billing inquiries
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Etc.
Example: “ok sounds good… also I was just going to text you that the white is indeed shipping today!! please text me @ 323-312-5651 if you have any questions reply stop to opt out”
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Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [Order/billing, etc.]
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Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
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Opt-In Method:
You may opt in to receive SMS messages from Cheep Trims in the following ways:
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By submitting an online form
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Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
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Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
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Additional Options:
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If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
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Standard Messaging Disclosures:
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Message and data rates may apply.
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You can opt out at any time by texting “STOP.”
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For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
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Message frequency may vary
Messaging Terms & Conditions
CheepTrims.com | Cheep Trims | 3957 S Hill St null Los Angeles CA US 90037-1313
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Cheep Trims for CheepTrims.com. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with CheepTrims.com. Cheep Trims reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Cheep Trims also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Cheep Trims again, just sign up as you did the first time and Cheep Trims will start sending messages to you again.
Info
Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at custserv@cheeptrims.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at custserv@cheeptrims.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our [Link to SMS privacy policy].
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes